A Roadmap for B2B Personalization: How SAP Uses Account-Based Marketing

You need to align your marketing objectives and processes to your  company strategy and organizational structure. You are required to  present an organized system for the marketing alignment of your company.
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By Jesse Hopps

In today’s competitive, multi-channel buyer ecosystem, creating a cohesive buyer’s journey is critical to driving engagement and winning customers. But simultaneously, buyers are doing more research before the hand-raise and remain anonymous for 60-90% of their journey.

SAP recognized that to move these buyers through the funnel, they would need a personalization strategy. By taking an account-based approach, Sibylle Gerer, Director of Digital Marketing Strategy, was able to reach priority prospects with personalized messages, leading to 4x on-site engagement, an 18% decrease in bounce rates and a 30% increase in conversions.

In this session, Siby will share a case study of SAP’s account-based personalization strategy, highlighting best practices, including:

  • Identifying key segments and prioritizing accounts
  • Leveraging data from the Sales team and customers to drive higher performance
  • Designing personalized creative to capture key prospects
  • Ongoing measurement to optimize and evangelize efforts

Click Here to Register for this Session!

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