CRM Vendor Evaluation Matrix – Use this vendor evaluation matrix to compare potential CRM solutions. For each parameter, rank vendors based on their ability to deliver on your requirements. As every company has different requirements, feel free to change the decision making criterion to suite your specific needs.
When it comes to selecting the right CRM vendor for your company, it can be easy to get lost in all of the choices you have. The best way to go about choosing who you should use for your CRM software is to use a vendor evaluation matrix.
With a vendor evaluation matrix, you can put all of the information about the different vendors into a tool, and it will evaluate to determine which one is the best fit for your company. This is a valuable tool to have if your company wants to get started with a CRM program.
