The Director of Sales Support acts as the manager of the sales support team and reports directly to the VP of Marketing in most organizations. The sales support team is crucial to the success of the sales representatives because the support team takes care of all of the office duties such as answering the phone, scheduling, processing sales leads, managing correspondence, and keeping track of sales targets.
Director of Sales Support Job Description – Use this customizable job description template to help you formalize your sales support function.
Sales Support Checklist - Use this Sales Support Checklist to ensure you have provided all the tools your sales team will need.
Sales Support Effectiveness Survey – Use this survey to benchmark your ability to support your sales team. Discover your strengths and weaknesses and be proactive with improving this process.
