
Pains, Gains and Jobs-To-Be-Done Worksheet
When developing new products and services it's critical to identify the problems you are solving for your intended buyer in terms of how it will help them complete a specific job. For example, when someone is in a specific situation they want to (motivation) do something to achieve a certain result (outcome). Value can come in the form of pain avoided, or gain created. Use this template to define the pains, gains and jobs-to-be-done for your buyer.