Business case

Case Study Template

Case Study Template – The purpose of this tool is to assist you with the creation of an effective Case Study. Focus on what is critical for your business, and modify this template as necessary.

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Market Requirements Document

Market Requirements Document - The purpose of this tool is to help you achieve product development approval by: defining the product & target market segment; determining market & opportunity size; documenting customer/prospect needs; analyzing competitive solutions; and building a business case for the development of your product.

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Social Marketing Business Case Template

Social Media Business Case Template – Use this template to help you build a Business Case for an investment in a Social Media program.

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CRM Business Case

CRM Business Case - Use this tool to help you design a Business Case for an investment in a CRM (customer relationship management) solution.

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Social Media Landscape 2011

The CMO's Guide To The Social Media Landscape

Social media marketing is expected to dominate this year -- so much so that 81% of CMOs plan to link their annual revenues to their social media investment, according to a recent survey by The CMO Club and Bazaarvoice. But the growing list of online social media sites makes choosing the right route complicated. From Facebook to YouTube to Digg and beyond, which media outlets will net the most bang for the buck in terms of customer communication, brand exposure, traffic, and SEO?

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Optimizing the Lead Lifecycle

Improving the quality and quantity of the leads generated and managed by the marketing and sales organizations isn't a simple task in today's multi-touch, multi-channel environment.  This research reviews the best practices that optimize lead management practices throughout the entire lifecycle of the opportunity; from marketing's demand generation campaigns to sales' closing the business.

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Workforce Scheduling & Management

Automation Drives Accuracy, Efficiency and Business Outcomes

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